The techs were professional, knowledgeable and helpful. The service was quick. Nick even came out on a Sunday to check the machines.

SERVPRO is currently dealing with my home after severe wind driven rain damage through the whole house. I originally had another company in my home who did not complete the work they were hired to do and left the damage sit for 3 months. Since switching to SERVPRO, they have treated the matter with urgency and excellent customer service. I will be recommending them to anyone who is in need of their services.

The guys were prompt and courteous    

 

SERVPRO of Adamstown, Mohnton provided excellent service during the entire restoration process. The technicians were friendly, informative and professional. We highly recommend anyone needing restoration services to contact SERVPRO, you will not be disappointed!

Everyone from SERVPRO was respectful and professional. I don’t don’t remember everyone’s name but Matt and Andy who did the work were wonderful.

A storm blew our roof off followed by 3+ inches of rain. Every room but one sustained severe damage. Thank you Nick, Kevin, Joe, and Hector for a great job.

I really enjoyed working with Brian and his team of specialist! They did an excellent job with mold remediation. Nick and his partner were extremely pleasant and personable to work with. They were quick and efficient in their treatment.

Nick took care of tearing apart our damaged basement. I didn't think tearing damaged flooring and walls out could be done respectfully but he did it with very neat and clean lines. I felt my property was very well respected and I was blown away with how great of a job he did. Thank you Nick, your greatly appreciated!

Eric with SERVPRO was exceptionally dedicated and professional at drying out our home after water damage. He explained everything along the way and made sure everything was done correctly. Very thankful for his dedication to detail.

We had some minor water damage and mold growth in our basement. It was nothing severe, but something that we wanted to address. (We had another company tell us it wasn't severe enough to worry about.) But, Kevin came out to our house with a moisture reader and a thermal camera and confirmed right away that we did have trapped moisture in our basement. Then, he sent a team to remove the flooring and affected drywall and clean and treat everything! Eric, especially, was prompt and polite and thorough! It's good to know that our basement is going to be a healthier place to be moving forward 

SERVPRO of Adamstown & Mohnton quickly responded to my message and came out to give an estimate immediately. (Brian & Kevin - owner) Their crew did an excellent job removing our wet carpet, padding, linoleum and baseboard trim. Alec, Sonia, Nick and Eric were very efficient, friendly and hardworking. They arrived at 8:30 or so and we're done by 2:30 in the afternoon. Thank you to SERVPRO of Adamstown & Mohnton and their team members.

Eric and Sonia did a wonderful job. If I could give them a 10 vs 5 stars I would. Will use SERVPRO AGAIN

They were in house as soon as FD left. They started clean up right away. They were courteous and professional.

Water damage from a leaking valve caused extensive damage from our first floor into our finished basement and rec room. It damaged ceiling tiles and first floor underfloor. When we called SERVPRO , they offered to come out immediately. It was late so we said they could come in the morning as the damage was already done.

Alec Stoner, SERVPRO’s crew chief, arrived early the next morning. His work over the next 4 days was extremely professional, productive and caring. Alec was a pleasure to have in our home, and he took the stress out of the situation. Thank you Alec. You are an amazing asset to SERVPRO. Our first call will always be to SERVPRO.

Alec and Albert performed water abatement at my home over several day's. They were very thorough and took their time to make sure they didn’t miss any damage. I was especially impressed when Alec came to my home on Superbowl Sunday!!!!!

 

Justin Dunlap came on Fri evening and was very professional and respectful. Definitely will contact him again.  

 

We had a pipe burst in the middle of the night and we discovered it in the early morning. I called SERVPRO in Adamstown, the owner Kevin Paul answered, I saw they give 24hr service and proceeded to explain what had happened in the basement. He was so amazing and understanding and knew we were upset, of course, so he sent Nick Romaninsky out with his crew which consisted of another Nick, Justin and Albert. They were so reassuring and efficient, they went to work immediately to remove the water and the damage. They were very careful with all of our belongings and by the end of the day they had everything under control. Kevin had already spoken to our insurance company and had a claim# as well as a approval. The same guys came out again to remove insulation and sheetrock damaged by the water. Another person from our insurance company called to tell us it was not approved which sent me into a panic attack. I was unable to get up the steps on my own in the middle of the attack and Nick R was very soothing talking me down and he literally grabbed me and took me up stairs where my husband was. He was truly amazing in an emergency, since I had never had a panic attack in my life and I didn't understand what was happening to me. Thank you for your wonderful service. Donna Buddy

Thanks to Justin for his professionalism and consideration of cleanliness in our home. Justin was a breath of fresh air during a difficult time - Thank you!  

 

Had Complete Restoration help with my home years ago and I thought their service was good until I had SERVPROs service!! A complete 360 and wouldn’t use anyone else! Thanks Justin for the A++ service!  

 

Great service!

Great service! Spoke with Justin and will be using SERVPRO in the future! He was courteous and very helpful.  

 

My basement flooded and they were super helpful and responded very quickly.  

 

Very professional, very thorough, would use him again.

Best experience with them!
Professional! Efficient! Couldn’t be happier!!!

Absolutely the best!!!

Alec and Albert and the crew were very helpful and did a great job!

Nick and Sean were great! They dealt with a water issue at my house, and they were lifesavers. Quick response, friendly, and knowledgeable. Can't thank them enough for making a stressful situation way more manageable. Would definitely recommend!

Great team work. Pleasant, reliable and professional. Seany and Alec were especially helpful.

Very professional business to go through, great work came in got the job done, would refer them if anyone needs.  

 

Kevin and his team are absolutely amazing. If you want a dependable group of people to help you when you need it the most, this team is your go to!

Very professional! Speedy service and able to accommodate needs. Thank you

SERVPRO of Adamstown you are AMAZING! Matt & crew, including Alec & Nick, went above & beyond in helping us when our water softener leaked into two carpeted downstairs rooms!! They were prompt in getting there & Matt checked in with us on a very regular basis! They were so kind & very accommodating! Answered many questions about the process that we were clueless about. Matt made sure of how we wanted things taken care of ! Great customer service!! The work they did was excellent & we were more than comfortable working with them. You ONLY want this top-notch company taking care of any of your restoration needs!! Highly recommended!!! Thank you for all you did!!

We had a fire we own in the city that completely gutted the house. I called SERVPRO and Kevin was there before the fire company left to board up the windows. At that time I thought the house was a total loss but Kevin assured me that it could be redone. After they were finished it looked like a brand new home. Everything was taken care of and Kevin was in constant contact with me. It really is “Like it never happened “ Highly recommended.

Alec was very professional and reassuring when helping us with our water damage remediation. We were so appreciative that he made the extra effort to come out on a Saturday to remove the fans because he knew this would be helpful to our family of 2 kids and 2 dogs!

After a torrential rainstorm Sunday July 9th my basement flooded. The water was ankle deep and too big a job for a shop vac. I called SERVPRO of Adamstown Mohnton for help. My call was answered quickly and the owners Brian Daugherty and Kevin Paul called me back and asked if they could come that evening at 9 pm. They promptly arrived, assessed what needed to be done and had my estimate. I agreed with the estimate and his crew Doug C and Nick arrived Monday morning to extract the water, spray for anti mold growth and placed the industrial fans and dehumidifier to start the drying process. Doug and Nick were very understanding of the stress of all this I was feeling and right away did a great job of moving stuff and starting their job. They were professional and put me at ease that the job would be done correctly. My basement in 2 days is completely dry and I’m so thankful I chose this company. Great job guys! Highly recommend!

Positive: Professionalism, Punctuality, Quality, Responsiveness

Juan and Alec of Mohnton/Adamstown were very helpful in explaining what they were doing etc when they were done, they moved items where I needed them etc I would definitely use them again if needed. Thank you!

Services: Water removal, Mold mitigation, Water damage-related mold removal

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Juan, Doug and Nick did a wonderful job with cleaning up the results of my unknown leaking dishwasher! The men were professional and took care in moving my belongings and furniture. Clean-up procedures were explained along the way. Some mold was found and cleaned-up. I would definitely recommend SERVPRO.

Services: Mold cleaning, Mold damage restoration, Water removal, Flood restoration

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

SERVPRO, all I can say is that you guys are very professional, especially Kevin. He explained the process very well so I knew what to expect. This left me with no worries or concerns, This well-mannered Man came in and took care of my problem with no complications. His process was well calculated as he knew exactly what to do. I had water damage in the basement and he came and cleaned and sanitized everything. His work was remarkable. I was expecting to have a musky smell from any potential mold from the water damage. There was no smell or mold. I was completely happy with the work that was done. I will refer him to my friends and family. You know if you refer someone to your family and friends, they must be good.
Happy and satisfied.

Services: Water damage-related cleanup & repair, Flood restoration, Water damage-related mold removal, Mold inspection, Mold remediation, Mold damage restoration, Mold mitigation

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Brian was main point of contact and helped Sandy & I tremendously with understanding the task at hand with mold remediation —he explained things in an easy to understand manner & was professional with all contacts & conversations.
Doug, Nick, & Drew completed the work in our home & were professional as well. They were prompt with their start time, end time, & very courteous as to limit the noise as much as they could considering that I work from home. They secured the area and answered all questions in regards to the next steps in the process. Sandy & I are very pleased thus far! We are looking forward to checking out the attic to see how things look when they remove all of their equipment on Friday! Thanks guys-we highly recommend your company!

We have nothing but praise for the owners of SERVPRO of Adamstown, Mohnton and their employees. After talking with Kevin and Brian at our house, our stress seemed to melt away with them assuring us that our house could be cleaned and returned to the way it was. Throughout the following week, Juan, Pat, Alex, Zak and Doug, all very kind and courteous, worked extremely hard and by week's end, our house was, indeed, very, very clean, in fact, spectacular! I would highly recommend SERVPRO of Adamstown, Mohnton, for their excellent service in every respect.
Dave and Jane Walmsley.

Positive: Professionalism, Punctuality, Responsiveness

SERVPRO did a great job working on my home after a water damage. I contacted SERVPRO and Kevin came to my house and was extremely knowledgeable, he informed me on how to best restore my water damaged house and walked me through every aspect of the job. His crew showed up on time and were very professional and I couldn’t be happier with their work. Highly recommend SERVPRO.

Highly recommend SERVPRO of Adamstown! Professional and honest. Great people!

My basement flooded, and these guys came out and they were amazing!! They moved everything out for me including my daughters toys and delicate things and removed and cleaned up my basement and got rid of the moisture and anything that got damaged. Their customer service is great and out of this world. They really go out of their way to let you know that they have your back through the whole process and let you know everything is going to be ok. I definitely recommend this company to help out with restoration and clean out. You can trust them. A+ . Thank you guys!!!

Positive: Professionalism, Responsiveness

Very professional and prompt on getting back to me and solving my small issue
Thankyou very much!

Positive: Professionalism, Punctuality, Responsiveness

Very good customer service and professional services on a timely matter. I highly recommend this business

Unfortunately had a pipe freeze on Christmas while we were not home. Caused major water damage throughout the whole downstairs. My husband and I contacted SERVPRO of Adamstown through a reference and it was the best thing we could have done. Brian and his team (Chris, Pat and Jesse) were fantastic! Professional from start to finish and really made a terrible situation a little easier to handle. They worked quickly and cleanly to get our house dried out and helped coordinate trash pick up as well as the walk through with our insurance adjuster. Could not recommend SERVPRO and this particular team enough!!

Alec, Doug and Chris were very professional, timely, and courteous. I initially did not want to use this company but I am very glad that I did. I would highly recommend the SERVPRO crew from Adamstown/Mohnton. Much thanks to the owners for coming to my rescue over the Christmas holiday.

Excellent work done..walk me and my husband thru every step. Workers were very polite and work at a great pace. Would recommend this company to everyone that need their home worked on.

Service: Water damage-related pest control

Positive: Punctuality, Quality, Responsiveness

I wasn't sure what services SERVPRO offered besides restorative clean-up, but I was glad that I called to inquire.
Kevin stopped by the same day that I called to take a look at a powerhouse cleaning project that I needed to be completed last minute.
Reasonable priced, and the project was completed on time with great attention to detail.

"Excellent service. Prompt response. Quality of work is excellent. Thanks to Brian ,Douglas and the team."

The crew arrived on time and they all were professional. Needed to get home ready to sell and remove cigarette smell. Had 2 small issues and they took care of it right away without question. They really wanted me to be happy and satisfied. Would highly recommend. I was very happy with services.

Services: Flooring, Carpet cleaning

SERVPRO was great, second time using them. Nothing but good things to say, highly recommend!!

Services: Fire damage cleanup & repair, Carpet cleaning

Exceptional Professionals!

Prompt and kept me informed through whole process. Would use this company again and highly recommend to others!!! The price was much lower than expected. Kevin and Brian kept me informed during each step of the process. Use this company if you want your home to be home again!

Services: Water damage-related cleanup & repair, Plumbing, Water damage-related mold removal, Remodeling

Positive: Professionalism, Punctuality, Quality, Responsiveness

I would recommend this company to any looking for quality service. Not only are they professional, but they are personable. They spoke to me in terms that I could understand, and removed any worries while dealing with my home insurance. These guys ROCK!!!!

Services: Flooring, Mold mitigation, Water damage-related cleanup & repair, Flood restoration, Mold damage restoration, Mold cleaning, Mold inspection, Water damage-related mold removal, Mold remediation

Positive: Professionalism, Responsiveness

So thankful that SERVPRO is now in our neighborhood! We had an awful sewage damage in our brand-new finished basement and were at a loss of what to do. We called SERVPRO of Adamstown and they were there so quick. The team was knowledgeable, polite and kept us informed every step of the way. They dealt with our insurance company, and that put us as ease. The process was so efficient and I would HIGHLY recommend them to family and friends. Would definitely use SERVPRO of Adamstown in the future!

"Thank you Kevin and Brian from SERVPRO. We had a mold through out our basement from a water heater leak we didn't even know we had. They were able to come out and truly make it like it never happened. Thanks guy"

 

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value   We reached out to several companies after a kitchen fire left our house in shambles. Brian and Kevin at SERVPRO promptly returned our call and came out immediately.

They walked us through everything that would need to be done and worked with our insurance company to ensure the costs were covered. They answered all of our 5000 questions with a smile and made a bad situation as good as it could be under the circumstances.

This SERVPRO team clearly values their customers and take great pride in their work. Honestly I am convinced they performed a miracle getting our home back in order, cleaning everything top to bottom.

Thank you both again for everything Service: Fire damage cleanup & repair

"My sister called this company SERVPRO of Adamston, Mohnton to clean her air conditioning ducts and dryer vent so I figured why not have mine done as well! Kevin and his crew were super accommodating and were able to get both of our houses done the same day! I really appreciate them making the time for us last minute and squeezing us in. I could not believe how much lint was in our dryer line! I was on the verge on replacing my dryer but it's working great again! Thanks again SERVPRO!"

"Kevin and his crew came to my home and did a fabulous job cleaning my heater/air, all my vents and my dryer vent! Wow! The dirt that came out was unbelievable! I firmly recommend SERVPRO of Adamstown, Mohnton! They were on time, professional, affordable and left my house spotless!"

   

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value  

I can not recommend this team enough!

We had a small leak that led to some major problems, eventually flooding our basement. Brian and Kevin were able to isolate the problem, have it fixed, and cleaned up the mess left by the flooding.

Everything was quickly taken care of and the team was very responsive and accommodating to our schedules. The flooding of your home is already stressful, I am glad we went with this Serve Pro team, saving us from any additional headaches.

Thanks again!!!!

  Services: Water damage-related cleanup & repair, Mold cleaning, Flood cleanup, Plumbing

 

SERVPRO of Adamstown Mohnton performed a small mold remediation project for Leesa in Reading PA. Thank you Leesa for your positive feedback!   Positive: Professionalism, Punctuality, Quality, Responsiveness, Value  

Kevin from SERVPRO was very helpful and got rid of my mold problem super quick! Thank you!

  Service: Mold remediation

 

Our basement completely flooded due to our sump pump failing and of course s had to happen two days before we were hosting our daughters first birthday party with over 50 people! My wife and I frantically called around but had no luck until our friend recommended SERVPRO of Adamstown! From start to finish Kevin and Brian were extremely professional, courteous and very knowledgeable. No to mention their response time was impeccable! Luckily this didn't ruin our daughters big day! Thanks again Kevin!

I had a pipe burst in my 2nd floor bathroom and water was everywhere. I contacted Kevin Paul from SERVPRO and he responded immediately with a crew to suck up the water and start the drying process. He said this was a clean water project and was able to dry a lot of my house "in-place". He worked with my insurance company and got my house back to normal before I knew it! I highly recommend SERVPRO of Adamstown Mohnton! 

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Kevin and Mary came highly recommended and I'm pleased to say they did not disappoint. I too highly recommend them.

Services: Mold inspection, Painting, Carpet cleaning, Flood cleanup

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Brian and his SERVPRO team cleaned up the flood damage in my house after a burst pipe. They came quick and made my place look like it never happened, all for a great price. I highly recommend them!

Services: Mold mitigation, Water damage-related mold removal, Water damage-related cleanup & repair, Flood cleanup

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I had a fire at my house, once the fire was put out I was looking for someone to come out and fix the damage. I found SERVPRO of Adamstown owned by Kevin Paul. He answered on the second ring and came out as soon as possible, assessed the damage and was able to work with my insurance company to get the my home cleaned. They were also able to remove and replace the carpets! They truly made it like it never even happened.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Brian was so reassuring and professional. I however was a mess I called around and no one anywhere was answering!!
Brian at SERVPRO did!! Our toilet had a clog burst on the 3rd floor and all the way down to the basement. He came to our rescue so quickly! We live over an hour away, it was also a late Sunday night!! Brian was super nice and got immediately to work and made us feel secure again He handled all the paperwork and took so much stress out of our claim. Our house is now complete again and better than ever!!Thank you SERVPRO!

Services: Painting, Plumbing, Water removal, Sewage cleanup, Flooring, Flood restoration, Remodeling, Water damage-related cleanup & repair, Flood cleanup

I used Kevin when he was running SERVPRO of Society Hill. He has since opened his own SERVPRO. I will definitely be reaching out to him for any restoration needs/water damage, etc... He is always responsive. He doesn't only get the job done, he does an amazing job. He takes great pride in his work. ?? Highly recommend!

"We had some water damage and mold resulting from leaking pipes and a leaking wax seal under a toilet. Our plumber replaced all the pipes. SERVPRO of Adamstown, Mohnton took care of everything else. Kevin and his crew removed all the water damaged cabinets, sheetrock and insulation. The scrubbed and treated every surface and left the room ready for us to remodel. We couldn't be more satisfied. Kevin responded promptly, explained what needed to be done, gave us an estimate and did the work well. We received a lab report showing the now safe air quality."