What our Customers say...

Water Damage Testimonials

Alec and Albert performed water abatement at my home over several day's. They were very thorough and took their time to make sure they didn’t miss any damage. I was especially impressed when Alec came to my home on Superbowl Sunday!!!!!

 

We had a pipe burst in the middle of the night and we discovered it in the early morning. I called SERVPRO in Adamstown, the owner Kevin Paul answered, I saw they give 24hr service and proceeded to explain what had happened in the basement. He was so amazing and understanding and knew we were upset, of course, so he sent Nick Romaninsky out with his crew which consisted of another Nick, Justin and Albert. They were so reassuring and efficient, they went to work immediately to remove the water and the damage. They were very careful with all of our belongings and by the end of the day they had everything under control. Kevin had already spoken to our insurance company and had a claim# as well as a approval. The same guys came out again to remove insulation and sheetrock damaged by the water. Another person from our insurance company called to tell us it was not approved which sent me into a panic attack. I was unable to get up the steps on my own in the middle of the attack and Nick R was very soothing talking me down and he literally grabbed me and took me up stairs where my husband was. He was truly amazing in an emergency, since I had never had a panic attack in my life and I didn't understand what was happening to me. Thank you for your wonderful service. Donna Buddy

Thanks to Justin for his professionalism and consideration of cleanliness in our home. Justin was a breath of fresh air during a difficult time - Thank you!  

 

Great service!

My basement flooded and they were super helpful and responded very quickly.  

 

Nick and Sean were great! They dealt with a water issue at my house, and they were lifesavers. Quick response, friendly, and knowledgeable. Can't thank them enough for making a stressful situation way more manageable. Would definitely recommend!

Great team work. Pleasant, reliable and professional. Seany and Alec were especially helpful.

SERVPRO of Adamstown you are AMAZING! Matt & crew, including Alec & Nick, went above & beyond in helping us when our water softener leaked into two carpeted downstairs rooms!! They were prompt in getting there & Matt checked in with us on a very regular basis! They were so kind & very accommodating! Answered many questions about the process that we were clueless about. Matt made sure of how we wanted things taken care of ! Great customer service!! The work they did was excellent & we were more than comfortable working with them. You ONLY want this top-notch company taking care of any of your restoration needs!! Highly recommended!!! Thank you for all you did!!

Alec was very professional and reassuring when helping us with our water damage remediation. We were so appreciative that he made the extra effort to come out on a Saturday to remove the fans because he knew this would be helpful to our family of 2 kids and 2 dogs!

After a torrential rainstorm Sunday July 9th my basement flooded. The water was ankle deep and too big a job for a shop vac. I called SERVPRO of Adamstown Mohnton for help. My call was answered quickly and the owners Brian Daugherty and Kevin Paul called me back and asked if they could come that evening at 9 pm. They promptly arrived, assessed what needed to be done and had my estimate. I agreed with the estimate and his crew Doug C and Nick arrived Monday morning to extract the water, spray for anti mold growth and placed the industrial fans and dehumidifier to start the drying process. Doug and Nick were very understanding of the stress of all this I was feeling and right away did a great job of moving stuff and starting their job. They were professional and put me at ease that the job would be done correctly. My basement in 2 days is completely dry and I’m so thankful I chose this company. Great job guys! Highly recommend!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Juan, Doug and Nick did a wonderful job with cleaning up the results of my unknown leaking dishwasher! The men were professional and took care in moving my belongings and furniture. Clean-up procedures were explained along the way. Some mold was found and cleaned-up. I would definitely recommend SERVPRO.

Services: Mold cleaning, Mold damage restoration, Water removal, Flood restoration

Positive: Professionalism, Punctuality, Responsiveness

SERVPRO did a great job working on my home after a water damage. I contacted SERVPRO and Kevin came to my house and was extremely knowledgeable, he informed me on how to best restore my water damaged house and walked me through every aspect of the job. His crew showed up on time and were very professional and I couldn’t be happier with their work. Highly recommend SERVPRO.

My basement flooded, and these guys came out and they were amazing!! They moved everything out for me including my daughters toys and delicate things and removed and cleaned up my basement and got rid of the moisture and anything that got damaged. Their customer service is great and out of this world. They really go out of their way to let you know that they have your back through the whole process and let you know everything is going to be ok. I definitely recommend this company to help out with restoration and clean out. You can trust them. A+ . Thank you guys!!!

Positive: Professionalism, Punctuality, Responsiveness

Very good customer service and professional services on a timely matter. I highly recommend this business

Unfortunately had a pipe freeze on Christmas while we were not home. Caused major water damage throughout the whole downstairs. My husband and I contacted SERVPRO of Adamstown through a reference and it was the best thing we could have done. Brian and his team (Chris, Pat and Jesse) were fantastic! Professional from start to finish and really made a terrible situation a little easier to handle. They worked quickly and cleanly to get our house dried out and helped coordinate trash pick up as well as the walk through with our insurance adjuster. Could not recommend SERVPRO and this particular team enough!!

Alec, Doug and Chris were very professional, timely, and courteous. I initially did not want to use this company but I am very glad that I did. I would highly recommend the SERVPRO crew from Adamstown/Mohnton. Much thanks to the owners for coming to my rescue over the Christmas holiday.

Excellent work done..walk me and my husband thru every step. Workers were very polite and work at a great pace. Would recommend this company to everyone that need their home worked on.

Service: Water damage-related pest control

"Excellent service. Prompt response. Quality of work is excellent. Thanks to Brian ,Douglas and the team."

Exceptional Professionals!

Prompt and kept me informed through whole process. Would use this company again and highly recommend to others!!! The price was much lower than expected. Kevin and Brian kept me informed during each step of the process. Use this company if you want your home to be home again!

Services: Water damage-related cleanup & repair, Plumbing, Water damage-related mold removal, Remodeling

Positive: Professionalism, Punctuality, Quality, Responsiveness

I would recommend this company to any looking for quality service. Not only are they professional, but they are personable. They spoke to me in terms that I could understand, and removed any worries while dealing with my home insurance. These guys ROCK!!!!

Services: Flooring, Mold mitigation, Water damage-related cleanup & repair, Flood restoration, Mold damage restoration, Mold cleaning, Mold inspection, Water damage-related mold removal, Mold remediation

Positive: Professionalism, Responsiveness

So thankful that SERVPRO is now in our neighborhood! We had an awful sewage damage in our brand-new finished basement and were at a loss of what to do. We called SERVPRO of Adamstown and they were there so quick. The team was knowledgeable, polite and kept us informed every step of the way. They dealt with our insurance company, and that put us as ease. The process was so efficient and I would HIGHLY recommend them to family and friends. Would definitely use SERVPRO of Adamstown in the future!

   

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value  

I can not recommend this team enough!

We had a small leak that led to some major problems, eventually flooding our basement. Brian and Kevin were able to isolate the problem, have it fixed, and cleaned up the mess left by the flooding.

Everything was quickly taken care of and the team was very responsive and accommodating to our schedules. The flooding of your home is already stressful, I am glad we went with this Serve Pro team, saving us from any additional headaches.

Thanks again!!!!

  Services: Water damage-related cleanup & repair, Mold cleaning, Flood cleanup, Plumbing

Our basement completely flooded due to our sump pump failing and of course s had to happen two days before we were hosting our daughters first birthday party with over 50 people! My wife and I frantically called around but had no luck until our friend recommended SERVPRO of Adamstown! From start to finish Kevin and Brian were extremely professional, courteous and very knowledgeable. No to mention their response time was impeccable! Luckily this didn't ruin our daughters big day! Thanks again Kevin!

I had a pipe burst in my 2nd floor bathroom and water was everywhere. I contacted Kevin Paul from SERVPRO and he responded immediately with a crew to suck up the water and start the drying process. He said this was a clean water project and was able to dry a lot of my house "in-place". He worked with my insurance company and got my house back to normal before I knew it! I highly recommend SERVPRO of Adamstown Mohnton! 

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Brian and his SERVPRO team cleaned up the flood damage in my house after a burst pipe. They came quick and made my place look like it never happened, all for a great price. I highly recommend them!

Services: Mold mitigation, Water damage-related mold removal, Water damage-related cleanup & repair, Flood cleanup

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Brian was so reassuring and professional. I however was a mess I called around and no one anywhere was answering!!
Brian at SERVPRO did!! Our toilet had a clog burst on the 3rd floor and all the way down to the basement. He came to our rescue so quickly! We live over an hour away, it was also a late Sunday night!! Brian was super nice and got immediately to work and made us feel secure again He handled all the paperwork and took so much stress out of our claim. Our house is now complete again and better than ever!!Thank you SERVPRO!

Services: Painting, Plumbing, Water removal, Sewage cleanup, Flooring, Flood restoration, Remodeling, Water damage-related cleanup & repair, Flood cleanup